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Getty Images and their creepy chats

by Marc Lefton
Friday, August 22, 2008. 07:53AM
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275 Views 3 Comments

In what seems to be a move out of desperation from sales managers, Getty Images now pops up an annoying, creepy little window when you browse for images. "Need help? Click here to chat with a representative." Either they're way too into targeting the new tech-savvy tween market that's entering our young creative ranks or they're tired of having their phone calls sent to voicemail.

I will probably try to bug them once I do have some time and post the results here. Anyone else finding this creepy and annoying?

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Comments

 3 shown
Tuesday, October 21, 2008. 12:24PM by Jo Hughes
Apologies for the belated comment -- What bugs me, are not the pop-ups on so many sites to "chat to a representative", it's that whenever I was indeed interested in just that and clicked to accept the invitation on the pop-up, I always found myself redirected to a screen telling me that all reps were busy, I was in a queue, and the waiting time was X minutes (always in excess of 25 mins)... so I would give up and have so far never actually engaged in any such chat. What I actually find more annoying is the pop-up which consistently appears on almost every website that does not have the 'chat' pop-up: the dreaded "could you help us improve by completing this quick survey" pop-up. Both really defeat their objective of providing me as their (potential) customer with the best (most efficient) service/access/etc... how strangely paradoxical.
Tuesday, August 26, 2008. 12:39PM by John Q Public
...then if you play your cards right... you could either get skull, or a mammal-hole. Is "this creepy and annoying?" Oh, hell NO!
Sunday, August 24, 2008. 01:14PM by Richard Track
HA! actually its becoming a dating site with the sale managers in fact if you buy a a picture they'll buy you a drink

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